Privacy Policy

How Meesaq Academy collects, uses, protects and manages personal information.

Welcome to Meesaq Academy. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect personal information of students, parents, teachers, and visitors who use our Learning Management System (LMS), website, mobile applications, and related services.

By using Meesaq Academy's services, you agree to the practices described in this Privacy Policy.

1. Our Commitment to Privacy

Meesaq Academy is committed to protecting your personal information through responsible data management and appropriate security measures. We collect only the information necessary to provide educational services, manage student records, process payments, and maintain a safe and efficient learning environment.

2. Information We Collect

Depending on your role within the academy, we may collect the following information.

Students

We may collect:

Full name
Date of birth
Gender
Parent or guardian information (where applicable)
Email address
Mobile number
Residential address
Aadhaar Card or other government-issued identification (when required)
Student photograph
Enrollment details
Attendance records
Academic performance
Assignment submissions
Assessment results
Course progress
Payment records
Support requests and communications

Parents or Guardians

We may collect:

Full name
Relationship with the student
Contact number
Email address
Residential address
Payment information
Communication history with the academy

Teachers

We may collect:

Full name
Contact details
Educational qualifications
Professional experience
Identity verification documents
Bank account details (where required for payments)
Attendance records
Teaching schedules
Class reports
Performance records
Employment-related documents

3. How We Use Your Information

Your information is used only for legitimate educational and administrative purposes, including:

Student admissions
Course enrollment
Identity verification
Conducting online classes
Monitoring attendance
Tracking academic progress
Processing payments
Issuing certificates
Providing student support
Teacher management
Parent communication
Improving our educational services
Legal and regulatory compliance

4. Payment Information

Payments are processed only for academy-related services.

We maintain payment records for accounting, audit, and administrative purposes. Sensitive financial information is handled through secure payment methods whenever possible.

5. Identity Verification

For certain admissions, examinations, certifications, scholarships, or administrative requirements, Meesaq Academy may request Aadhaar or another valid government-issued identification.

Identity documents are used solely for verification purposes and are not shared with unauthorized individuals.

6. Who Can Access Your Information

Access to personal information is strictly limited.

Student, parent, and teacher information may only be accessed by:

Authorized academy administrators
Authorized management
Assigned teachers (only information necessary for teaching responsibilities)
Finance staff (payment-related information only)
Technical support personnel when required for system maintenance
Every authorized user is expected to maintain complete confidentiality.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

Although we strive to protect all personal data, no online platform can guarantee absolute security.

8. Data Retention

Personal information is retained until the user's account is permanently closed or as required by applicable laws and regulatory obligations.

Certain financial, academic, or legal records may be retained for a longer period where required for compliance or legitimate administrative purposes.

9. Class Recordings

Certain live classes may be recorded for educational purposes.

Recordings may be used:

For enrolled students who missed a class
For academic review
For teacher training and quality assurance
Students and teachers should not record academy classes without prior written permission.

10. Confidentiality

All students, parents, teachers, and staff are expected to respect the privacy of others.

Sharing another person's personal information, course materials, recordings, assessments, or confidential academy information without permission is strictly prohibited.

11. Third-Party Services

Meesaq Academy may use trusted third-party platforms and service providers to deliver online learning, communication, payment processing, cloud storage, or technical support.

These providers receive only the information necessary to perform their services and are expected to maintain appropriate security standards.

12. Your Rights

Depending on applicable law, you may request to:

Access your personal information
Correct inaccurate information
Update your contact details
Request account closure
Request deletion of information where legally permitted
Certain records may need to be retained to meet legal, academic, or financial obligations.

13. Responsibilities of Students, Parents, and Teachers

All users are responsible for:

Providing accurate information
Keeping login credentials confidential
Reporting unauthorized account access immediately
Updating personal information when changes occur
Using academy systems responsibly

14. Changes to This Privacy Policy

Meesaq Academy reserves the right to update this Privacy Policy whenever necessary.

Any revised version will become effective upon publication within the LMS or official academy platforms.

15. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Meesaq Academy through our official communication channels.

We are committed to protecting your privacy while providing a safe, secure, and professional learning environment for every student, parent, and teacher.