سياسة الخصوصية

مرحبا بكم في أكاديمية ميثاق. Your privacy is important to us. This سياسة الخصوصية explains how we collect, use, store, and protect personal information of students, parents, teachers, and visitors who use our التعلم Management System (LMS), website, mobile applications, and related services.

By using أكاديمية ميثاق's services, you agree to the practices described in this سياسة الخصوصية.

1. التزامنا to Privacy

أكاديمية ميثاق is committed to protecting your personal information through responsible data management and appropriate security measures. We collect only the information necessary to provide educational services, manage student records, process payments, and maintain a safe and efficient learning environment.

2. Information We Collect

Depending on your role within the academy, we may collect the following information.

الطلاب

We may collect:

• Full name
• التاريخ of birth
• الجنس
• ولي الأمر or guardian information (where applicable)
• البريد الإلكتروني address
• الجوال number
• Residential address
• Aadhaar Card or other government-issued identification (when required)
• الطالب photograph
• Enrollment details
• الحضور records
• Academic performance
• Assignment submissions
• Assessment results
• البرنامج progress
• Payment records
• Support requests and communications

أولياء الأمور or Guardians

We may collect:

• Full name
• Relationship with the student
• التواصل number
• البريد الإلكتروني address
• Residential address
• Payment information
• التواصل history with the academy

المعلمون

We may collect:

• Full name
• التواصل details
• Educational qualifications
• Professional experience
• Identity verification documents
• Bank account details (where required for payments)
• الحضور records
• Teaching schedules
• الصف reports
• Performance records
• Employment-related documents

3. How We Use Your Information

Your information is used only for legitimate educational and administrative purposes, including:

• الطالب admissions
• البرنامج enrollment
• Identity verification
• Conducting online classes
• Monitoring attendance
• Tracking academic progress
• Processing payments
• Issuing certificates
• Providing student support
• المعلم management
• ولي الأمر communication
• Improving our educational services
• Legal and regulatory compliance

4. Payment Information

Payments are processed only for academy-related services.

We maintain payment records for accounting, audit, and administrative purposes. Sensitive financial information is handled through secure payment methods whenever possible.

5. Identity Verification

For certain admissions, examinations, certifications, scholarships, or administrative requirements, أكاديمية ميثاق may request Aadhaar or another valid government-issued identification.

Identity documents are used solely for verification purposes and are not shared with unauthorized individuals.

6. Who Can Access Your Information

Access to personal information is strictly limited.

الطالب, parent, and teacher information may only be accessed by:

• Authorized academy administrators
• Authorized management
• Assigned teachers (only information necessary for teaching responsibilities)
• Finance staff (payment-related information only)
• Technical support personnel when required for system maintenance
• Every authorized user is expected to maintain complete confidentiality.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

Although we strive to protect all personal data, no online platform can guarantee absolute security.

8. Data Retention

Personal information is retained until the user's account is permanently closed or as required by applicable laws and regulatory obligations.

Certain financial, academic, or legal records may be retained for a longer period where required for compliance or legitimate administrative purposes.

9. الصف Recordings

Certain live classes may be recorded for educational purposes.

Recordings may be used:

• For enrolled students who missed a class
• For academic review
• For teacher training and quality assurance
• الطلاب and teachers should not record academy classes without prior written permission.

10. Confidentiality

All students, parents, teachers, and staff are expected to respect the privacy of others.

Sharing another person's personal information, course materials, recordings, assessments, or confidential academy information without permission is strictly prohibited.

11. Third-Party Services

أكاديمية ميثاق may use trusted third-party platforms and service providers to deliver online learning, communication, payment processing, cloud storage, or technical support.

These providers receive only the information necessary to perform their services and are expected to maintain appropriate security standards.

12. Your Rights

Depending on applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• تحديث your contact details
• Request account closure
• Request deletion of information where legally permitted
• Certain records may need to be retained to meet legal, academic, or financial obligations.

13. Responsibilities of الطلاب, أولياء الأمور, and المعلمون

All users are responsible for:

• Providing accurate information
• Keeping login credentials confidential
• Reporting unauthorized account access immediately
• Updating personal information when changes occur
• Using academy systems responsibly

14. Changes to This سياسة الخصوصية

أكاديمية ميثاق reserves the right to update this سياسة الخصوصية whenever necessary.

Any revised version will become effective upon publication within the LMS or official academy platforms.

15. تواصل معنا

If you have any questions regarding this سياسة الخصوصية or how your information is handled, please contact أكاديمية ميثاق through our official communication channels.

We are committed to protecting your privacy while providing a safe, secure, and professional learning environment for every student, parent, and teacher.